Meet our Service & Parts Team at Audi Livermore

Click on one of the people below to find out more information.

  • Sam Balanon
    Service Director

  • Johnny Cheng
    Service Manager

    5.0 star rating
     Updated - 8/3/2013

    Brought in our Q5 for the 25k service at Livermore Audi today and all I can say is another 5 Star *****for outstanding service!!! 

    Our Q5 was serviced, washed and ready for pick up as promised by Service Advisors Johnny C. and Sam B. This is the reason why we will not deal with any other dealership than Livermore...superior service! 

    Sam B., John C. and Mike H. And the rest of the service team are always courtesy, professional and responsive!!!  We can't thank your team enough!

    Many Thanks,

    George & Tasha

    5.0 star rating

    When your Audi breaks down and you can't even get it towed by AAA, call Livermore Audi! They are phenomonal in their customer service and go the extra mile in every way! They got a special tow truck to handle the problem and did not make me wait another 4 hrs like AAA did. They followed up and solved the car's problem and had it ready for me in a timely fashion as well as super clean.  Service with a smile, Service was superlative! Thank you Sam and Johnny!

    Tahoe City, CA

  • Chris Awalt
    Service Advisor

  • Luis Perez Pacheco
    Parts Manager

Schedule Service
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